Experience · Foundations · Credentials

Experience built across complex operating environments.

More than two decades connecting executive intent, business process, architecture and delivery across enterprise transformation, government, logistics, regional services, aviation and operational technology.

Experience Foundations Certifications

Professional experience

A career of delivery, transformation and technology leadership.

The emphasis here is not a task-by-task rÃ©sumÃ©. It is the progression of responsibility: from technical implementation and delivery, through operational portfolio leadership and programme recovery, to enterprise transformation, architecture and AI-enabled delivery.

Mar 2023 - Present

Melbourne · Consulting · Transformation

Senior Consultant - Technology Delivery & Engineering Management

DWS Pty Ltd · Part of HCLTech

Lead complex transformation assignments spanning delivery governance, solution assurance, business analysis, modernisation and implementation readiness. Recent work has included a national logistics platform consolidation and an ERP-like business platform transformation serving remote and regional organisations.

National platform modernisationAI-enabled engineeringArchitecture & delivery governance105 organisations supported

Oct 2020 - Mar 2023

Darwin · Regional services · Enterprise portfolio

Head of Project Delivery & Solution Architecture

Northern Land Council

Led a portfolio of business-critical technology initiatives and established stronger PMO, architecture and delivery disciplines. Connected enterprise work management, HR/payroll and ERP capabilities while improving project visibility, governance, integration and business continuity.

Portfolio leadershipPMO establishmentAWS modernisationERP / HR integration

Jul 2015 - Jan 2020

Darwin · Government transformation

Senior Consultant - Delivery Management

Dialog Information Technology · NCS Group Australia

Delivered and recovered workstreams across Northern Territory Government transformation programmes, including asset management, location intelligence, procurement, mobility and public-safety process improvement. Managed scope, schedule, risks, vendors, governance and operational transition.

Programme recoveryAsset managementLocation intelligenceMulti-agency delivery

Aug 2013 - Jul 2015

Darwin · Government technology services

Service Delivery Manager

Simient Pty Ltd · Clade Solutions

Managed software enhancement, support and service delivery for government agencies across health, corrections, justice and industry. Chaired change governance, managed service levels and strengthened requirements validation and delivery quality.

IT service managementChange governanceGovernment applicationsScrum + ITIL

Jan 2011 - Aug 2012

Dubai · Aviation · 24/7 operations

Consultant IT Operations Manager - Airport Operations Portfolio

Emirates Airline & Group

Managed a high-dependency airport operations technology portfolio with annual CAPEX/OPEX responsibility exceeding US$100M. Delivered ground-support, cargo, asset and workforce systems, improved vendor accountability and negotiated measurable commercial savings.

US$100M+ portfolio24/7 operational technologyIBM Maximo14% contract savings

2006 - 2010

UK / International · Earlier career

Technical Project & Implementation Leadership

CodeGen International · Enterprise Software Solutions

Built the foundations of a career in technology delivery through implementation leadership, product delivery, client engagement, requirements management and coordination of distributed teams across travel, ERP, data and infrastructure environments.

Enterprise softwareTravel technologyERPDistributed delivery

Foundations

Formal education behind the practice.

Academic foundations in information technology and computer systems design, subsequently strengthened through more than two decades of enterprise delivery, architecture, operations and leadership.

Postgraduate

MSc in Information Technology

Sikkim Manipal University. Advanced study supporting enterprise technology, systems thinking and technology-management practice.

Technical foundation

Diploma in Computer Systems Design

National Institute of Business Management. Early technical grounding in systems analysis, design and computing practice.

Professional certifications

Delivery discipline, governance and service management.

Professional credentials that complement practical programme leadership, architecture and transformation experience.

Project management

PMP

Project Management Professional · Credential #1496386

Programme / project governance

PRINCE2 Practitioner

Practitioner credential · #1000112945

Service management

ITIL V3

IT service-management foundation supporting operational governance and service delivery.

What the timeline shows

Strategy is stronger when it is grounded in delivery.

The common thread is operating across boundaries: executive priorities, business processes, architecture, engineering, vendors, risk, change and frontline operations.

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